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Category: Customer Experience

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You’ve Only Got to be Better Once

December 17, 2024 Sturdy McKee

The things that come to you when playing digital mini-golf with your kids… We were playing and competing and shouting…

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Posted in: Achieving your Goals, Customer Experience, Marketing, Small Business Filed under: business growth, business strategy, Small Business
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The $0.50 Sweet Secret Weapon

July 23, 2024 Sturdy McKee

Do 4 out of 5 of your interactions with businesses stand out in a positive way?

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Posted in: #CX, Customer Experience, Leadership, Small Business Filed under: customer experience, employee engagement

The Secret Sauce to Growing the Business You Want – WOM

June 6, 2024 Sturdy McKee

What’s your most effective marketing tool? What drives customers? Is it ads? Is it your website? Is it emails? Or…

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Posted in: Achieving your Goals, Culture, Customer Experience, Entrepreneurship, Marketing, Small Business

Sturdy McKee, Business Coach

Author of The Best Small Business In the World and The Best Physio Business In the World.

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