fbpx
Skip to content
Sturdy Coaching
  • Blog
  • Books and Tools
  • PTMatch
  • Podcasts
  • Speaking
  • About
  • Contact

Category: #CX

Get Email Updates from Sturdy

DoubleTree Hotel Cookies

The $0.50 Sweet Secret Weapon

July 23, 2024 Sturdy McKee

Do 4 out of 5 of your interactions with businesses stand out in a positive way?

Continue Reading →

Posted in: #CX, Customer Experience, Leadership, Small Business Filed under: customer experience, employee engagement
a sea of penguins. But The Secret is Being Different

Unleashing the Remarkable in Your Business

April 3, 2023 Sturdy McKee

Too often, businesses find themselves stuck in the “pretty good”, struggling to break free and reach new heights of excellence,…

Continue Reading →

Posted in: #CX, Entrepreneurship, Leadership Filed under: business, business strategy, leadership, marketing, Stand out

Target Customer Video

May 22, 2018 Sturdy McKee

What is a “Target Customer” and why is it important? Does having a target customer exclude others? Don’t I want…

Continue Reading →

Posted in: #CX, Achieving your Goals, Innovation & Disruption, Leadership, Profit

Telehealth and Physical Therapists

June 14, 2017 Sturdy McKee 5 Comments

Physical Therapy is increasingly accepted as a first line of treatment for low back pain and other musculoskeletal (MSK) conditions,…

Continue Reading →

Posted in: #CX, Innovation & Disruption

Defining and Hiring A-Players

May 18, 2017 Sturdy McKee

As we were going over this in today’s Scaling Up workshop with Bill Gallagher of Humanisteq, it was brought up…

Continue Reading →

Posted in: #CX, Achieving your Goals, Human Resources

Post navigation

Page 1 of 3
1 2 3 Next →

Sturdy McKee, Business Coach

Author of The Best Small Business In the World and The Best Physio Business In the World.

Download Your Business Self-Assessment

Listen to the Podcasts
  • Home
  • Speaking
  • Contact
  • FAQ
Privacy Policy
Copyright © 2025 Sturdy Coaching
  • Blog
  • Books and Tools
  • PTMatch
  • Podcasts
  • Speaking
  • About
  • Contact